PERSONAL DATA PROTECTION

 

We appreciate your interest in our website and we want you to feel at ease. You can trust us to manage your data responsibly. Your privacy is extremely important to us and we kindly ask you to read the following information so you can see why and how we collect your information and how it will be used by us.

We believe that trust comes through transparency.

With this we wish to be informed in a complete and transparent manner on how we will process the Personal Data provided (collectively, “ Personal Data “) and / or collected during the process of placing an online order, visiting the our website./p>

By submitting your personal data you can enjoy the benefits and benefits reserved exclusively for our customers. All information you provide to us is confidential. We will use your personal information only in the ways and for the purposes listed in this policy.

 

1. WHO COLLECT PERSONAL DATA

The entity that collects Personal Data, such as DATA CONTROLLER (hereafter “Data Controller”) is:

2. WHY WE COLLECT THE PERSONAL DATA

To view our website, it is not necessary to enter your personal data.

We collect, store and use your personal information only if you provide it as part of an online order.

Personal Data will be processed for the following purposes:

execution of the contract of sale, delivery of the product, accounting and fulfillment of legal obligations, after-sales services;

Data controllers may collect and process the following personal data:

personal information: name, surname;

shipping and billing address, residential address, city of residence, zip code, e-mail address, phone number or mobile number, method of delivery and payment

 

Data controllers may collect and process the following personal data:

name of the credit / debit card holder

credit / debit card and expiry*.

* In this case, these are world-renowned companies that handle payments made by debit or credit card

This is only to ensure that your order is promptly completed, payment: cash or credit / debit card (the third party companies that handle payments made by debit or credit card) is processed and the products you buy from us are delivered to the correct address; immediately after your order you will receive an email confirming your online order in your inbox or reminder on a pending payment (payment method Kauf auf Rechnung available in Germany, Austria and Switzerland), but we will not use your personal information for marketing purposes unless you tell us it’s ok.

3. WHAT HAPPENS IF YOU DO NOT PROVIDE PERSONAL DATA

Some personal data that we will report during the purchase are necessary in order to make the purchase, delivery of the product, accounting and fulfillment of legal obligations, after-sales services.
The provision and processing of Personal Data for marketing purposes is optional and therefore the processing of Personal Data for marketing purposes will only take place with your consent.

Some personal data that we will report during the purchase are necessary in order to make the purchase, delivery of the product, accounting and fulfillment of legal obligations, after-sales services.
The provision and processing of Personal Data for marketing purposes is optional and therefore the processing of Personal Data for marketing purposes will only take place with your consent.

4. HOW WE WILL PROCESS THE PROCESSING OF PERSONAL DATA

Personal Data provided and / or collected by data controllers will be processed and stored with automatic tools and, in some cases, will be processed on paper (for example for delivery by the courier).
The Personal Data collected must be kept for the time necessary to fulfill the contract, or the provision of legal guarantees or after-sales services in accordance with the terms of the retention required by applicable law. Personal Data collected for marketing purposes will be retained until the customer requests the revocation of the registration or consent to the processing of personal data.

To manage the return of products or any claims of defective products, we must collect and process your personal information. In order to prevent fraud in relation to compensation claims and returns, it may be necessary to request certain personal information from the user to handle the request.

We may store and process the information provided over a period of time to ensure that any charge of fraudulent identity use can be properly investigated in the future.

5. WHO PROCESSES THE TREATMENT OF PERSONAL DATA

Personal data will be processed by:

employees and collaborators of data controllers appointed as data processors;

employees and collaborators of data controllers appointed by data processors, including (i) subjects who manage online stores and who can view, modify and update personal data entered into CRM systems through which data controllers process data for e-commerce purposes (ii) subjects that manage the storage of Personal Data on behalf of Data Controllers in accordance with local and European agreements and laws;

third-party members within or outside the EU, data controllers, used by data controllers in particular for, shipping (shipping company, so that they can receive delivery to the exact address provided), after-sales support (call center to guarantee the deliverability of your online purchase without problems in addition to receiving information on the product).

Personal Data may also be disclosed to third parties (these are world-renowned companies that handle payments made with debit or credit cards). Personal data will not be disclosed in any way. Personal Data will be transferred outside the country or the European Union, in countries that do not provide an adequate level of data protection, only in accordance with the guarantees provided by applicable privacy laws.

We limit the data that we share with third parties for the specific purposes for which they are required. They are strictly controlled by us to guarantee the protection of data privacy. These companies can never use or transmit your data freely.

6. YOUR RIGHTS

It is possible at any time to request information on Personal Data collected, used, disclosed or processed by the Data Controllers (right of access), as well as request the integration, correction or cancellation and oppose their processing. Furthermore, starting from 25 May 2018 (when Regulation (EU) 2016/679 applies), the following rights may also be exercised: treatment restriction, data portability and submission of a complaint to the supervisory authority.

In particular, you have the right to object and withdraw your consent, in whole or in part, to the collection, use, disclosure or processing of your personal data for the purpose of sending advertising material, direct sales or for the execution of market surveys or commercial communication (e-mail, other remote communication systems such as, for example: SMS, MMS) and traditional (paper mail).

If you prefer that the processing of your personal data is carried out exclusively through traditional methods of contact, you can oppose the processing of your personal data through automated contact methods.

To exercise the rights above and / or send requests or complaints relating to the processing of personal data of the user, you can send a request to data controllers by writing to this email address or to the postal address and contacts indicated in the paragraph 1 (WHO COLLECT THE PERSONAL DATA) of this information.

7. USE OF COOKIES

We may collect information about your visits to this website such as your IP address, geographic location, browser type, reference source, visit duration and number of page views. We may use this information in the administration of this website to improve the usability of the website. However, all information we collect through cookies is confidential. We will use it only in the manner described in the current policy.

Many Internet users are concerned about their privacy and the use of “cookies” on the Internet. Cookies are small files that can be used to store the information you have already provided. Cookies can not be used to “steal” information about you or your computer. This website uses cookies to remember your preferences. For example, the website may remember which page to display to make your next visit more convenient. However, if you do not like cookies, you can disable them at any time in your browser’s Internet Options. </ strong> However, this will have a negative impact on the usability of many websites, including this one.

8. CONTACTS

At any time it is possible to request free information on the data we have stored, their origin and their recipients, as well as the purpose of storage. Please contact us by e-mail or write to the postal address referred to in paragraph 1 (WHO COLLECT PERSONAL DATA) of this statement. If you wish to request correction, blocking or deletion of data, or if you wish to withdraw your consent to the use of data or object for data use, please contact us at the above addresses.